Support

Helpful guides and answers that save sports league managers time and stress

Getting started with Website Builder

Build a sports website with pages, forms, products, and your own domain.

Support Organization Setup & Admin Getting started with Website Builder

What's a website on Playpass?

Your website is your organization's home on Playpass. All your schedules, registration activities, memberships, booking pages, and storefronts can be shown on it.

Your website comes automatically with about and search pages. You can also add custom pages that appear like a blog post, in the footer, during registration, or in any combination of places.

Create your website

First, create a website by entering your organization's name and location.
website builder

Edit your homepage

Next, you'll be viewing your homepage. Tap Edit to add logos and change the design, and use the ← View back link in the pills to return to the homepage view. The Edit section is only visible to you and any managers you add. Let's go through it step by step:

edit homepage

Add logos and customize the design

What's a square logo icon?

The square logo icon will appear in the footer of everything you create.

Also with paid plans (Plus, Pro, Max), the square logo will appear in browser tabs. See our demo site: Your Sports Club.

Add Sections to your homepage

You can order and group content on your homepage by creating sections and adding item to them like league schedules, tournament registration pages, storefronts, and more.

  • First, create a section.
  • Then, add items to the section

You can re-order the items to have the exact order you want.

Note: If you have any sections visible on your homepage, it will replace the default homepage view that shows everything published.

More settings

From Dashboard > Settings you can change your organization's name, add a tagline, and add a description that will appear on your website.

organization settings

Set a Custom Link to shorten and customize your link on Playpass. For example: playpass.com/YSC

Custom Domain

Want to use your own domain like yoursportsclub.com? On any paid plan (Plus, Pro, or Max), you can connect a custom domain as an add-on for a yearly fee. We handle the SSL certificate automatically so your site is always secure.

To set up a custom domain:

  1. Go to Dashboard > Settings > Website Address
  2. Enter your domain name
  3. Add the DNS records shown to your domain provider
  4. Click "Check Status" — once verified, your domain is live

Once your Custom Domain is active, your Custom Link will redirect to your custom domain.

Create a page

From the Create menu or from Dashboard > Website > Pages you can create a new page.

Then for Edit your page > Visibility you can control where each page appears: on your homepage, as a footer link, or during registration as something that players must agree to.

Here are some quick page examples, and where you might want each to appear:

  • Terms & Conditions - appear as footer link and during registration
  • Rules - appear on homepage, footer link, and during registration
  • Winter season promotion (landing page) - homepage only

Want to see it in action? Check out our new demo site Your Sports Club to see pages, schedules, registration activities, waivers and even coupons. Your site can look as good, if not better.

logo icon

Above is an example Sportsmanship Code page. Note the organization's logo at top and square logo icon in the browser tab (top left)

Create a store

From the Create menu or from Dashboard > Products > Storefronts you can create a storefront to sell products like merch, uniforms, and other extras.

Storefronts also work well for sponsor or donation-style payments. Create a fixed-price product like Bronze Sponsor, Field Banner Sponsor, or Donation, attach it to a storefront, then share that storefront or add it to a homepage section.

Open Edit > Setup > Products on the storefront to attach products for checkout. Need to create products first? Manage your catalog from Dashboard > Products.

Players can open your storefront, choose product quantities, and complete checkout online. Each order shows the selected products on the player's receipt and in your dashboard.

You can share the storefront directly or add it to a homepage section so it appears alongside the rest of your website content.

If you want to offer the same sponsor or donation product during player signup instead of on a standalone website page, attach it directly to a registration activity from Edit > Setup > Products there.

Upload files and docs

From Dashboard > Website > Uploads you can upload files and docs.

You can upload nearly any file and doc to share with your players. Here are the accepted file formats: PDF, DOC, spreadsheet (XLS, CSV), or image (JPG, PNG, GIF). Less than 5MB in size.

Just like pages (above), your uploads will have their link you can share. Unlike pages, you can't edit an upload. But it's easy to delete one and upload a new version.

Uploads can be added to any of your schedules, registration activities or pages with 1 click, in any of these ways:

  1. From the Upload itself go to Visibility and click Add.
  2. From any schedule, registration activity or page go to Edit > Advanced and click Add an uploaded file.

FAQ

How do I organize content on my homepage?

  • Publish each schedule, registration activity, or waiver and use the Share link to grab a URL you can post anywhere (your site, social media, email, etc.).
  • Prefer to keep everything on your site? Click Embed to copy the HTML snippet you can paste into your own CMS.
  • You can even redirect registrants back to a page on your site after they finish by setting a post-registration link under Edit > Prices.

Can I use my own domain name?

  • Yes! On paid plans, connect your own domain (like yoursportsclub.com) for $99/year. See Custom Domain above for setup instructions.

Can I change the regular text color or website theme for all players?

  • From Profile & settings > Appearance, each signed-in player or manager can change the color theme and light/dark mode they see on their own account.
  • This is a personal setting only. It does not change the organizer website for all players.
  • Right now there isn't an organizer-wide website theme or regular text color/colour toggle for everyone.

How do I create a donation or sponsor button?

  • Playpass doesn't have a separate donation-button content block. The simplest setup is to create one or more fixed-price products in Dashboard > Products for the donation amount or sponsor tier you want to offer.
  • For a standalone website link or button, create a storefront in Dashboard > Products > Storefronts, attach those products in Edit > Setup > Products, then share the storefront URL or add the storefront to a homepage section.
  • For sponsor add-ons sold during registration checkout, attach the same products directly to the registration activity from Edit > Setup > Products there.
  • If you want multiple sponsor levels, create multiple products such as Bronze, Silver, and Gold.

What's next?

Running a league or program?

See how Playpass can help you manage it all