What's the best way to get started?
How can I share my schedule with players?
- First, tap Publish from Edit > More > Publish on your schedule. Then tap Share for a public link that anyone can use to view it.
How do I record scores or update the standings?
- Scroll down to the schedule itself. Then below any game tap the word Score and enter scores that will automatically update the standings.
Can I invite others to track scores?
How can I delete a schedule?
Can I schedule players instead of teams, or vice versa?
Yes, all schedules on Playpass have the same setup and customization.
You can take any schedule that was made for teams and use it for players (or vice versa). Just rename each team/contestant as a Player and it will just work.
How do I name or rename teams or players?
Go to Edit > Teams on your schedule and either rename individually or bulk rename them.
How do I add or remove teams from a schedule?
- Add teams: you will need to make a new schedule since everything in your schedule depended on the number of teams.
- Remove teams: you can either make a new schedule, OR rename the missing team to "BYE" and leave their games or delete them from the schedule
How can I move a team to a different division or group?
- To move a team to a different division or group (or conference) simply swap the team names by renaming the teams in the schedule from Edit > Teams.
What types of schedules can Scheduler handle?
Scheduler works great for...
- Round Robin: teams play other teams in their group
- Rotating Partners: individuals are paired with different teammates each match in a 2 vs. 2 format.
- Tip: great for doubles sports like tennis or pickleball where standings are tracked per player and partners rotate each round
- Single, Double, or Triple Elimination: teams are eliminated when they lose once, twice, or three times
- Swiss-system: teams compete in a set number of rounds, with pairings based on performance rather than elimination
- Group play then playoffs: leagues and tournaments
- Tip: add playoffs to any league robin schedule to have group play and then playoffs
- Leagues with games every N-day(s)
- 1-day tournaments
- Fixed partner pairs: 2 players, or more, play every game together
- Tip: rename them to "Kevin & Steph" to schedule that pair
Scheduler does not (yet) support
- Twice to beat: best of 3 format, with separate wins and losses
- Are we missing what you need? Tell us at support@playpass.com
What is a Swiss-system schedule?
Swiss-system schedules rank competitors using balanced, performance-based pairings, ensuring that teams face opponents with similar records throughout the tournament.
Unlike elimination formats, all games count, and every team or player competes in multiple rounds, making it ideal for tournaments where organizers want to maintain engagement for all participants.
What is a Rotating Partners schedule?
Rotating Partners schedules automatically create 2 vs. 2 matches where players are paired with different teammates each round.
Instead of fixed teams, each player rotates through a variety of partner combinations across the schedule. Standings are tracked individually, making it perfect for doubles formats in sports like tennis, pickleball, or badminton.
This format ensures variety and fairness while preventing scheduling collisions, even with an odd number of players.
How can I record scores per set or per game?
Create a custom scoring profile from Dashboard > Schedules > Custom scoring. There you can pick the columns that appear in standings, decide how tie-breakers work, and change how many sets or games are tracked for your sport.
This allows sports like tennis, volleyball, and snooker to record scores per set or game.
How are the standings ordered?
- For most sports it is...
- Games played > Points > Win percentage > Wins > Point difference > Points for > Points against
- For basketball, baseball, and softball it is...
- Games played > Win percentage > Wins > Points > Point difference > Points for > Points against
This only affects the standings. For any playoffs, you can manually select Seed 1, Seed 2, etc given your own rules for standings (including head to head record, etc).
To customize the standings order, create a "Custom Scoring" per sport from the Dashboard.
In the standings, what do the columns PCT, PF, PA, PD stand for?
- PCT: Win percentage
- PF: Points for
- PA: Points against
- PD: Point difference
If you hover over any column abbreviation, you'll see the full column name.
You can customize the standings order and control which columns are displayed in the standings using Dashboard > Schedules > Custom scoring
Can Playpass add a new sport for me?
- We add new sports based on interest from paying customers. Share details about the format you need at support@playpass.com.
- Organizations on the Business plan (especially annual) receive priority consideration. In the meantime, pick the closest sport and rename teams or stats to match your terminology.
- Not yet. Generate the closest schedule type, then manually adjust games, teams, courts, and times as needed.
- The Scheduler guide walks through common tweaks and how to keep the schedule balanced while you edit.
Can I make manual changes after the schedule is generated?
- Yes. From Manage, tap any game and choose Edit to adjust its date, time, teams, or court. You can also delete games, add new ones, or insert playoffs at the bottom of the schedule.
Can I hide the standings from my schedule?
Can I set an end date for the schedule?
- There isn't a separate end-date field. Instead, set your start date and adjust Rounds of play (or Custom games per team) so the generated schedule ends where you need it. You can always delete extra games from the end if the season runs long.
How do I skip specific weeks for holidays or add bye weeks?
- From any game on the date you want to change, tap Edit and choose Move all games this day. Pick the new date and decide whether to shift following dates as well.
- For single bye weeks, rename the affected team to "BYE" for that round or add a placeholder team to soak up the gap.
Are schedules saved automatically, and who can view them?
- Every change you make is saved automatically. Draft schedules are visible only to you and your staff. Publish a schedule when you're ready for players to view it via the share link.
How do I let players print the schedule?
- In Edit > Advanced enable Allow players to print schedule. Viewers will then see a Print option on the public schedule.
How do I schedule everything on a single day?
- Set the start date and increase Daily games per court to a number that covers every matchup (e.g., 100). The generator will place all games on that day.
How can I run a consolation bracket for 3rd/4th place?
- Create a secondary elimination schedule, attach it to the main schedule, and fill in teams manually as results come in.
- Many organizers link the consolation schedule from their main playoffs so players can follow along in one place.
Why don't playoffs auto-populate with teams?
- Lots of leagues apply custom tiebreakers, so we leave playoff seeding manual. After the regular season, replace each "Seed" placeholder with the correct team based on your rules.
Can groups or divisions be different sizes?
- Not yet. If groups never play each other, create a separate schedule per group. Otherwise, add placeholder teams like "Bye 1" to balance the group sizes.
Can I import a schedule from Excel or CSV?
Not yet, but we plan on adding the ability to import a schedule from Excel or CSV soon.
Can I view playoff brackets for elimination tournaments?
- Bracket graphics aren't available yet. Use the elimination schedule view within Playpass or export the games to share updates with your teams.
Can I duplicate a schedule?
- A full duplicate isn't available. From Edit > Advanced you can click Copy to clone the basic setup, then regenerate and apply manual changes as needed.
How should I record forfeits?
- Enter a score such as 1–0 (or whatever makes sense for your sport) in favor of the team that advances. Standings and playoffs will update accordingly.
How long are my schedules kept on Playpass?
We prioritize retaining data for active upgraded organizations and those that previously upgraded (even if for only one month). Our Data Retention Policy ensures that paying customers have continued access to their data, while we periodically remove inactive or unused data.
- Active upgraded organizations: If an organization has an active subscription and payments enabled, data is retained indefinitely.
- Previously upgraded (canceled) organizations: If an organization was subscribed at any point, their schedules are deleted after 2 years. Also, activities with 0 registrations and waivers with 0 signatures are deleted after 2 years.
- Organizations that never upgraded: If an organization never became a paying customer, their schedules are deleted after 1 year. Also, activities with 0 registrations and waivers with 0 signatures are deleted after 1 year.
- Deleted schedules: Permanently removed after 30 days.
How do I add track player stats to show top scorers?
- Right now we don't offer a way to track match goal scorers. You use the Notes field to add a note about the scorer(s) on each game, but it will not be displayed in the standings. In the future we do plan on adding this feature. If you're interested in seeing it, tell us more about what you would need at support@playpass.com.
How can I add rosters to my schedule?
- Right now there is not a way to connect registrations with your schedule. There also is not a way to show rosters for each team. But, we are interested in adding this feature soon. If you'd like to see it, please let us know how you would use it at support@playpass.com.
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