Connect with Stripe
To get started, click the blue Connect With Stripe button from Manage > Payments, or the top of any registration activity.
We'll pre-fill Stripe's 1-page form that's quick to complete. Once it's done you'll be redirected back to Manage > Payments and that's it. You're all set. You'll receive payments directly from anyone who registers and pays online for your activities on Playpass.
Pass On Processing Fees
By default you'll absorb Stripe's card processing fees. You can decide to pass on these fees to players when they register. Change this setting from Manage > Settings.
Stripe's processing fee for USD payments is 2.9% + $0.30 per successful card charge. They automatically deduct that fee from payments you receive, along with a Playpass registration fee (ex: 1% on the Standard Plan).
Processing fee examples
Let's assume the Registration Price is $100 and you're on the Standard plan, with a 1% registration fee ($1.00 in this case). These examples help clarify how much the player will be charged and how much you'll receive.
Example 1 - Absorb Fee (ie Not Passed On): player will be charged $100.00. On Stripe, you'll see a breakdown of that amount minus fees: $3.20 Stripe processing fee and $1.00 Playpass registration fee. So the net amount you'll receive is $95.80.
Example 2 - Pass On Fee: player will be charged $103.30. On Stripe, you'll see a breakdown of that amount minus fees: $3.30 Stripe processing fee and $1.00 Playpass registration fee. So the net amount you'll receive is $99.00.
Payouts
Stripe offers fast, predictable payouts. Once you’re set up, payouts arrive in your bank account on a 2-day rolling basis. Or you can opt to receive payout transfers weekly, monthly, or manually. Adjust payout settings from Stripe > Transfer > Settings on your Stripe dashboard.
Reports
From Manage > Payments you'll have a link to your new Stripe payments dashboard with its advanced reporting tools.
Refunds
You can refund any payment from Manage > Registrations.
Stripe will refund their processing fee when you refund a payment. We will too as long as you're refunding a payment that's less than 21 days old.
Note: on the Stripe dashboard you can also refund payments. But you shouldn't, because refunds from there won't refund our registration fee.
Currencies
Stripe payments are available for businesses in 25 countries including the US, Canada, Mexico, Brazil, Japan, Hong Kong, Singapore, Australia, New Zealand, and 16 European countries.
Stripe has different processing fees per country. View the fee for your country in Manage > Settings.
Tax reporting
If your account is based in the United States AND has more than $20,000 USD in total gross volume AND has more than 200 charges, then Stripe will file a 1099-K tax form. Note that Stripe files this form with United States IRS, only if ALL of those conditions are met in the previous calendar year.
What's next?
- Create a registration activity and add at least one price option.
- Connect with Stripe if you haven't yet.
- Share your registration activity so your players can register and pay online.
Have questions or need help? We're ready to assist at support@playpass.com.