Managing players and profile fields

How it works

Track extra member details like expiration dates, shirt sizes, or ID numbers.

Create fields from Dashboard > Settings > Profile fields. Then add or update values from a member's profile, or use Import players on Dashboard > Players.

Each profile field includes:

• a Type of Text or Date
• a Visibility of Manager only or Visible to player

Fields marked Visible to player appear on that player's secure member page. Manager only fields stay in the dashboard only.

Find a player in a family

Search Players by the player’s name, account holder’s name, or account email. Each player with activity at your club appears separately. Open a player to see their programs, answers, official teams, free-agent status, and waiver requirements. The account link opens account administration, and messages go to the account holder.

Use Filters for program, current or past participation, team or free-agent placement, waiver status, and exact profile-field values. More > Download people CSV includes each player's Playpass player ID and account ID. The existing account CSV keeps its original format.

After creating a profile field, open an active saved player’s Profile panel and choose Edit to update that player’s values. This is available at every club. Their values stay separate from the account holder and siblings. Player-visible values appear in that player’s account profile; manager-only values remain private to staff.

Create profile fields

1. Open Dashboard > Settings > Profile fields.
2. Click New profile field.
3. Enter a Field name.
4. Choose a Type and Visibility.
5. Click Create field.

After a field is created, its type and key stay locked so imports and saved values stay consistent. You can still rename the field, change visibility, move it, or mark it inactive later.

Add or edit profile values

Open any member from Dashboard > Players and choose Edit in the Profile panel.

Managers can update all active profile fields from one form. The Profile section also shows which fields are still blank.

Import profile fields from CSV

To import member data from a spreadsheet or another system:

1. Open Dashboard > Players and choose Import players.
2. Upload or paste your member list.
3. In Step 2, map each CSV column to a standard member field or a profile field.
4. If needed, create a new profile field while mapping.
5. Finish the import.

New fields created during import start as Manager only. Imported values appear on the member profile after import.

Update saved players' profile fields from CSV

Use this flow when several saved players share an account email:

1. In Players, choose More > Download people CSV. Each saved player has a Playpass player ID, also shown in their profile. Same-name players use birth years to help you tell them apart.
2. Add or change the profile-field values in the spreadsheet, keeping each player's ID and account email together.
3. Choose Import players and upload or paste the updated rows.
4. Map both Playpass player ID and Email, plus the profile fields you want to update.
5. Review each player's old and proposed values, then confirm the update.

Each ID must belong to that email's account and already have a relationship with your club. Archived or unrelated IDs are rejected. Blank player IDs, and self IDs from older exports, are skipped in this flow; the account holder's own values stay unchanged.

This updates existing saved players' profile fields. It does not create new players, register them for a program, or change their account holder's values. Parents add new players from their account or at checkout. Leave Playpass player ID unmapped for an ordinary account import.

See profile fields in Players and exports

Active profile fields can also appear as columns in the Players table view. When you download the players CSV, active profile fields are included there too.

FAQ

Can players edit their own profile fields?

• Players can only see fields marked Visible to player on their secure member page. Managers update profile fields from the dashboard.

What happens if I mark a field inactive?

• Inactive fields stay on historical records but no longer appear in imports or profile editing.

What kinds of data work best in profile fields?

• Use Text for items like Member ID, Shirt Size, or notes. Use Date for items like expiration dates or renewal dates.

What's next?

• Open Dashboard > Players to manage your members
• Choose Import players on Dashboard > Players to bring in an existing member list
• Learn about messaging players
• Learn about adding managers and staff members