Advice and answers from the Playpass Team

Billing FAQ

Quick answers to Pricing and Billing questions

Can I use Playpass for free?

  • Yes, you can use Playpass Scheduler or Playpass Registration for free.
    • You won't be able to download or print schedules or add custom questions to activity registration. Learn more about paid plan features on our pricing page.

What if I only need your software for a few months each year?

  • Quick answer: Get a paid plan and cancel it when you don't need it any longer.
  • Longer explanation: Some customers rely on Playpass year-round for scheduling, registration and a website. Others need us for a few months each year. Our pricing takes this into account. Everyone starts with a free plan that never expires. If you upgrade to a Standard or Pro plan there's no commitment. You can cancel your plan anytime with 1 click and keep using your free plan.

How can I upgrade or cancel a paid plan?

  • From your billing page, you can see your current plan, see your billing history, and change plans to either upgrade or cancel your paid plan.
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