Advice and answers from the Playpass Team

Billing FAQ

Quick answers to Pricing and Billing questions

Can I use Playpass for free?

What if I only need your software for a few months each year?

  • Quick answer: Get a paid plan and cancel it when you don't need it any longer.
  • Longer explanation: Some customers rely on Playpass year-round for scheduling, registration, and a website. Others need us for a few months each year. Our pricing takes this into account. Everyone starts with a free plan that never expires. If you upgrade to a Standard or Pro plan there's no commitment. You can cancel your plan anytime with 1 click and keep using your free plan.

How can I upgrade or cancel a paid plan?

  • From your billing page, you can see your current plan, see your billing history, and change plans to either upgrade or cancel your paid plan.

Do you offer a free trial or refunds?

  • Free trial: Yes. You can use Playpass Scheduler, Registration, or Website Builder for free for as long as you want.
  • Refunds: No. You can upgrade or cancel any time with zero hassle, but we do not offer refunds.