Answers and advice from Playpass

Billing FAQ

Quick answers to Free Trial, Pricing, and Billing questions. Upgrade or cancel your plan with 1 click.

Can I use Playpass for free?

What if I only need your software for a few months each year?

  • Quick answer: Upgrade anytime and cancel anytime. We make it as easy as 1 click. No hassle.
  • Longer explanation: Some customers rely on Playpass year-round for scheduling, registration, referrals, waivers, and a website. Others need us for a few months each year. Our pricing takes this into account. Everyone starts with a free plan that never expires. When you upgrade, there's no commitment. You can cancel your plan anytime with 1 click and keep using Playpass Free.

How do I upgrade or cancel a plan?

  • From your billing page, you can see your current plan, your billing history, and change plans to either upgrade or cancel your plan.

Do you offer a free trial?

Do you offer refunds?

  • No. You can upgrade or cancel anytime with one tap. We do not offer refunds.
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